A need for change
In 1985 Heidi Börner completed her nursing degree and enthusiastically started her career in a Canadian hospital. This enthusiasm was sorely tested as she realised the hospital’s regard for patient health and safety did not extend to nursing staff.
While moving a patient, Heidi injured her back and required four months of physical therapy but on her return she realised things would never be the same. She had meticulously followed patient handling protocols so was stunned to be told, without any investigation, that her injury was of her own making and she was required to repeat the same flawed training in how to manually move patients.
Heidi noticed that there were many other unsafe and dangerous hospital practices that staff followed, seemingly without question, even though injury rates were very high. The day she asked why unprotected contact with a contagious patient was allowed her query almost led to her dismissal.
Disillusioned, she left the hospital to take her health and safety qualification - a specialty that focussed on prevention - and started her own practice. Her work in a number of industries, oil and gas, metal recycling, telecommunications, plastic, steel, pharmaceuticals, fire and police revealed the same old patterns of ‘system failure’ that lead to accidents and downtime.
Heidi now worked on an entirely new way of understanding health and safety; that unsafe practices and processes could be identified and eliminated through measuring and managing workplace culture.
In 2001 renowned health and safety author Dianne Dyck and performance specialist Tony Roithmayr met with Heidi. This meeting was to be the catalyst for a process that would become known as The Great Safety Performance Model.
Inspired by the success of the GSP Model in New Zealand and Canada, Heidi went on to evolve the NewHeights Process and eventually Sadar. These three elements are revolutionising workplace health and safety.
Shifts in thinking
Neuroscience and psychology are teaching us more each day about how unsafe and unhealthy habits form and also how difficult it can be to change these once they are ingrained. We now know that habit-forming is a very natural way for our brains to work and unthinking automated activity makes up a large part of our functioning day.
NewHeights™ sets the platform to identify the habits that are placing your business at risk and creates the opportunity to establish new, safer habits. These new habits come from company experts - your own people.
SADAR™ is the diagnostic technology that helps your organisation follow progress at multiple levels and move everyone to higher levels of ‘best thinking’ to a point where it is natural and automatic. We can show you that this is not as hard as it seems because it is inherently the way we like to think and behave.